Student Refund Policy
Overview
Hammond Institute is committed to fair and transparent fee arrangements. This policy outlines the circumstances under which students may be eligible for a refund of their tuition fees. All refund requests must be submitted in writing to the Administration office.
Refund Conditions
Full Refund
A full refund of tuition fees will be provided if the student withdraws in writing before the course commencement date or if Hammond Institute cancels the course.
Partial Refund
A partial refund may be available if the student withdraws within the first two weeks of the course commencement, less an administration fee.
No Refund
No refund will be provided after two weeks from the course commencement date unless exceptional circumstances apply.
VET Student Loans
Students enrolled through VET Student Loans should be aware that different refund conditions may apply based on census dates.
How to Request a Refund
To request a refund, students must submit a written request to the Administration office at info@hammond.edu.au or in person at Level 1, 243 Lonsdale St, Dandenong 3175. Include your student ID, course name, and reason for withdrawal.